1)Store Satisfaction店铺满意
2)the degree of hotel customer satisfaction饭店顾客满意度
英文短句/例句
1.Research on Relationship between Hotel Customer Satisfaction Index and Customer Loyalty Index;饭店顾客满意度与忠诚度之间的关系研究
2.Study on the Appraising Model of Hotel Customer Satisfaction--Based on SEM Analysis;基于SEM的饭店顾客满意度测评模型研究
3.Theoretical Framework and Case Study of the Customer Satisfaction Evaluation of Hotel;饭店顾客满意度综合评价理论体系及实证研究
4.A Study on Customer Satisfaction of Hospitality Industry Based on Customer Value;基于顾客价值的饭店业顾客满意研究
5.Satisfaction of Both Customers and Employees is the Source of Hotel Development;顾客与员工的高满意度是饭店业发展的基石
6.The Study on the Relationships between Customer Satisfaction, Customer Loyalty, and the Financial Performance of Hotel;顾客满意、顾客忠诚与饭店经营绩效关系研究
7.Study on the Impact of Service Recovery to Customer Satisfaction in Hotel Industry;饭店业服务补救对顾客满意的影响研究
8.Hotel Business Process Reengineering Based on Customers' Satisfaction基于顾客满意的饭店业务流程再造研究
9.A Study on the Relationship between Customer Satisfaction and Loyalty of Restaurant;酒店顾客满意度与忠诚度的关系研究
10.The Treatment of Hotel Customers Complaints Based on Customer Satisfaction;基于顾客满意度的酒店顾客抱怨处理研究
11.Research on the Influence of Response to Complaints at Hotel on Customer Satisfaction酒店顾客投诉处理对顾客满意度的影响研究
12.The Empirical Research on the Influence of Employees Satisfaction on Customers Satisfaction of Hospitality Industry;酒店业员工满意度对顾客满意度影响实证研究
13.Research on the Impact of Employee Satisfaction to Customer Satisfaction about the Hotel Industry酒店员工满意度对顾客满意度的影响研究
14.An Empirical Reseach of the Relationship among Store Image,Customer Satisfaction and Customer Loyalty;商店形象、顾客满意度与忠诚度关系的实证研究
15.Analysis and research on IPA model of customers satisfaction on economic hotels;经济型酒店顾客满意度IPA模型分析及实证研究
16.Custamer Satisfaction Features and Measurement of Satisfactory Degrees;顾客满意的特性及顾客满意度的测量
17.The Analysis about Customer Dissatisfaction and the Measurment of Customer Satisfaction Degree;顾客不满意原因分析及顾客满意程度的测量
18.Many shopkeepers guaranteed satisfaction to customers.许多店商向顾客保证让他们满意。
相关短句/例句
the degree of hotel customer satisfaction饭店顾客满意度
3)HESD饭店员工满意度
4)Customer Satisfaction of Restaurant酒店顾客满意度
5)shop[英][??p][美][?ɑp]店铺
1.Talk about the characteristics and styles of traditional shop;浅谈传统店铺的特点与风格
2.Nowadays, the internet has been an upward developmental trend in the world, and shopping on the internet has deeply changed our daily life in substance.本文阐述如何将现实的服装商店搬至虚拟的网络世界,建立虚拟服装店铺,使消费者能在家中通过鼠标来实现逛服装商店的目的,从而轻松完成其购置。
6)bespread[bi'spred]铺满
延伸阅读
顾客满意顾客满意customer satisfaction; CS gu幼manyi顾客满意(customer satis公记tion;CS)指顾客的感觉状态水平，这种水平是顾客对企业的产品或服务实际感受的价值与其期望的价值进行比较的结果。如果顾客实际感受的价值与其期望价值一致，顾客会满惫;如果实际感受的价值不及期望价值，顾客会不满惫;如果实际感受的价值超过了期望价值，顾客会非常满意。从生产(服务)企业的角度考虑，顾客满愈是企业成功地理解某一顾客或某部分顾客的爱好，并着手为满足顾客需求作出相应努力的结果。 顾客满意有以下基本特性:①主观性。顾客的满愈程度是建立在其对产品和服务的体验上，感受的对象是客观的，而结论是主观的。顾客满惫的程度与顾客的自身条件如知识和经验、收人状况、生活习惯、价值观念等有关，还与媒体传闻等有关;②层次性。处于不同层次需求的人对产品和服务的评价标准不同，因而不同地区、不同阶层的人或一个人在不同条件下对某个产品或某项服务的评价可能不尽相同;③相对性。顾客对产品的技术指标和成本等经济指标通常不熟悉，他们习惯于把购买的产品和同类型的其他产品，或和以前的消费经验进行比较，由此得到的满意或不满意具有相对性;④阶段性。任何产品都具有寿命周期，服务也有时间性，顾客对产品和服务的满意程度来自于过去的使用体验，是在过去多次购买和提供的服务中逐渐形成的，因而呈现出阶段性。顾客满意测评必须考虑这些基本特性。 顾客满意度是对顾客满意程度的定量化描述，是顾客接受产品和服务的实际感受与期望值比较的结果。顾客满意度可通过信函、面访、电话等形式，采用统计调查方法向顾客调查得到。调查中，将顾客对某种产品或服务的评价分为很满意、满意、一般、不满意、很不满意等几个档次，并分别给予分值，然后经过数据处理计算出顾客满意度。(马林)
